Description

Job Overview

Amazon’s Worldwide Operations network is responsible for delivering millions of packages and customer smiles daily. The Area Manager II role is central to this effort, managing a team of hourly associates in a fast-paced, high-volume logistics environment.

You’ll be responsible for leading shift teams, ensuring operational excellence across safety, quality, attendance, and performance metrics. The role is physically demanding and requires a hands-on management approach, often in changing and physically active conditions.

This is a great opportunity for driven individuals to join a global leader in e-commerce and gain valuable leadership and logistics experience.

Key Responsibilities

• Lead, support, and mentor hourly associates during their shifts
• Manage and optimize safety, productivity, and delivery performance
• Coordinate with departments like Safety, HR, Engineering, and Loss Prevention
• Ensure customer orders are fulfilled on time with quality standards
• Stand or walk for up to 12 hours per shift
• Lift up to 49 pounds and perform frequent physical activities including pushing, pulling, bending, squatting, and climbing stairs
• Work in varying temperature environments (including outdoors) and loud settings
• Drive continuous improvement in fulfillment processes

Key Skills

Leadership, Performance Management, Safety Compliance, Process Optimization, Team Coordination, Communication, Lean Methodology, Physical Stamina, Supply Chain Management, Problem Solving

Requirements

Basic Qualifications

• 2+ years of experience in employee and performance management
• Bachelor’s degree or 2+ years of full-time experience at Amazon
• Flexibility to work varying schedules, including weekends, nights, and holidays

Preferred Qualifications

• Experience managing 20+ employees
• Knowledge of Lean techniques, Six Sigma, and Kaizen practices
• Strong analytical and process improvement background
• Excellent interpersonal, communication, and customer service skills
• Bachelor’s or Master’s in Engineering, Operations, Logistics, or Supply Chain
• Industry background in retail, manufacturing, distribution, military, biotech, or similar environments

This job offers significant growth opportunities, competitive compensation ranging from $61,400 to $100,000/year based on location and experience, and potential additional compensation such as equity, sign-on bonuses, and comprehensive benefits.

For workplace accommodation or assistance with the application, visit: Amazon Accommodations

For benefits and compensation details, visit: Amazon Employee Benefits